Irish - Your Desk Partner
With over two years of experience in the contact center industry, I’ve successfully transitioned from leading customer service teams to building a career as a dedicated Executive Assistant and freelancer. This journey has allowed me to harness my expertise in operational management, client relations, and administrative support to help businesses operate smoothly and efficiently.
As an Executive Assistant, my specialties include:
➡️ Streamlining scheduling processes to optimize client and team management.
➡️ Managing email and social media accounts to ensure timely communication and meaningful engagement.
➡️ Crafting newsletters, managing marketing campaigns, and utilizing platforms like HubSpot and Flodesk to boost outreach.
➡️ Organizing databases and cloud-based systems for seamless access and operational efficiency.
➡️ Handling invoicing, receipts, and financial documentation with tools like FreshBooks and Zoho Invoice.
➡️ Moderating online communities and coordinating virtual events to strengthen brand presence and client relationships.
I am known for my attention to detail, proactive problem-solving, and dedication to enhancing productivity. Whether it’s managing intricate schedules, supporting critical decision-making, or handling sensitive administrative tasks, I excel at creating systems that foster growth and efficiency.
Tools that I have used
What others are saying about me
"Good job! Thank you for everything!"
Kate M.
Writer
"You are absolutely crushing it with picking up tasks so quickly! I really appreciate your initiative and being pro-active. Your ability to adapt and learn on the go is very impressive. Thanks to your hard work and dedication. Keep up the amazing work!"
Gayle P.
Supervisor
"As a small startup business, hiring Irish is the BEST investment I have made this year, saving me literally hundreds of hours of work I would typically have to put in myself which would take me months to complete."
Cecilia M.
CEO
"Had an amazing time working with Irish Colleen, who became a warm, intuitive, and proactive member of the team almost immediately from day one! She was really great at anticipating the needs of my business before I even had a chance to assign tasks. She worked independently and efficiently throughout our time together. Highly recommend."
J. W.
Founder
Let’s Connect
I’d love to hear about your business needs and how I can help.
Let’s work together to create systems that support your growth and success.
